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Return Policy

Our return policy allows returns to be made within 30-days from the original purchase date. 

Return Instructions 

  • Fill out a Return Request below and submit it.  
  • AllergyZone will email you with instructions and a return address.
  • Return the item to the return address via FedEx Ground or USPS Priority Mail.
  • All returns must be in new condition and in the original packaging.
  • All component pieces must be included. 
  • Refunds will be credited to the credit card used to make the purchase within 7-10 business days.
  • Shipping fees associated with the original order are non-refundable.
  • If the return is the result of an AllergyZone error, we will arrange to bring the item back at our expense.
  • Return shipping costs are the responsibility of the shipper unless the return is the result of an AllergyZone error.
  • Restocking fees of up to 15% may apply if items are returned in a condition other than they were sent.
  • All returns must be made within 30 days of purchase. 
  • Please contact customer service at for more information on returns. Customer service is available Monday-Friday, 8am-6pm EDT.

    Request a return